Payment Policy
Working rule - Service-led process: gocontigo presents and settles all checkout amounts in United States dollars (USD), with taxes collected as applicable law requires.
About Credit/Debit Card
Working rule - Customer-first summary: The credit and debit card brands supported by this policy are Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover.
Secure authorization process
Service note - Transparent outcome: We rely on Shopify and payment partners for encrypted transaction processing, authorization, and applicable fraud screening.
Issuer declines and refund timing
How we apply this - Current summary: A card decline may require an address correction or issuer assistance. Refunds that have been approved are credited to the original form of payment within 5-10 business days.
How to reach the merchant
Customer assurance - Outcome-based outcome: gocontigo provides customer support using the verified business information that follows.
Business name: gocontigo
Trade name: gocontigo
Email: support@gocontigowander.shop
Phone: 512-799-7287
Physical and return address: 1827 Valley Ln, Duncanville, Texas, 75137, United States
Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).